Frequently Asked Questions
Everything you need to know about shopping with SuperBottoms
What is the standard delivery timeline for my order?
Most orders are processed within 24-48 hours. Depending on your location, you can expect delivery within 3 to 7 business days.
What is your return and exchange policy?
We offer a 7-day return policy for unused and unwashed items in their original packaging. Please note that for hygiene reasons, certain products may be non-returnable.
How can I track my shipment?
Once your order is dispatched, we will send a tracking link to your registered email address and phone number so you can monitor your package in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
Are your products eco-friendly and safe for sensitive skin?
Yes, our products are designed with high-quality, non-toxic materials specifically chosen to be gentle on skin and environmentally conscious.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters the fulfillment stage and cannot be changed.